Privacy Policy

Last Updated: August 24, 2026

At HNV Carpet Cleaning Co., your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us about our carpet cleaning services.

Information We Collect

When you contact us, request an estimate, or schedule a service, we may collect:

• Name
• Phone number
• Email address
• Service address
• Details about the cleaning service you need
• Information you provide through our contact forms

Our website may also automatically collect basic information such as your IP address, browser type, device information, and pages you visit.

How We Use Your Information

We use the information we collect to:

• Respond to questions and service requests
• Provide carpet cleaning estimates
• Schedule and manage appointments
• Communicate with you about our services
• Improve our website and customer experience
• Protect our website from spam, fraud, and misuse

We do not sell or rent your personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website performance and understand how visitors use our site.

We may use third-party services such as analytics, advertising, or website security tools. These services may collect information according to their own privacy policies.

How We Protect Your Information

We use reasonable security measures to protect the information you provide. However, no website or online service can guarantee complete security.

Sharing Your Information

We may share information with trusted service providers when necessary to operate our website, communicate with customers, process requests, or provide our services.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Your Privacy Choices

If you have questions about your personal information or would like to request an update or deletion, you can contact us. We will respond to your request as required by applicable law.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy when needed. Any changes will be posted on this page with a new Last Updated date.