Terms & Conditions

Last Updated: August 24, 2026

Welcome to HNV Carpet Cleaning Co. These Terms & Conditions explain the basic terms that apply when you use our website or book our carpet cleaning services.

By using our website or scheduling a service, you agree to these terms.

1. Our Carpet Cleaning Services

HNV Carpet Cleaning Co. provides residential and commercial carpet cleaning services in Hendersonville, NC, and surrounding areas.

Our services may include:

• Residential carpet cleaning
• Commercial carpet cleaning
• Deep carpet cleaning
• Carpet stain removal
• Pet stain and odor removal
• Steam cleaning / hot water extraction

The cleaning method we use depends on the carpet’s material, condition, stains, and cleaning requirements.

2. Estimates & Pricing

We may provide an estimate based on the information you give us or an initial inspection.

The final price may change if the actual condition, size, or cleaning requirements are different from what was originally described.

If additional work is needed, we will discuss it with you before proceeding whenever reasonably possible.

3. Cleaning Results

We always aim to provide thorough and professional carpet cleaning. However, we cannot guarantee that every stain, odor, or discoloration will be completely removed.

Results can depend on factors such as:

• Age and type of the stain
• Carpet material
• Previous cleaning or chemical treatments
• Pet accidents
• Carpet wear and damage
• Conditions beneath the carpet

4. Before We Clean

Please let us know about any existing damage, loose carpet, delicate materials, previous treatments, or other conditions that could affect the cleaning process.

Customers are responsible for providing accurate information about the carpet and areas that need to be cleaned.

5. Appointments & Cancellations

Please provide accurate contact information when scheduling your appointment.

If you need to cancel or reschedule, please contact us as soon as possible so we can adjust our schedule.

Any applicable cancellation or rescheduling requirements will be explained when your appointment is booked.

6. Your Use of Our Website

You may use our website for lawful purposes only.

You may not attempt to:

• Damage or disrupt the website
• Gain unauthorized access to our systems
• Copy or misuse our website content
• Use the website for fraudulent or unlawful activity

We may update website content, services, pricing, or other information at any time.

7. Third-Party Websites

Our website may contain links to websites operated by third parties. These websites have their own terms and privacy policies.

HNV Carpet Cleaning Co. is not responsible for the content, security, or privacy practices of third-party websites.

8. Limitation of Liability

To the extent permitted by applicable law, HNV Carpet Cleaning Co. is not responsible for damage resulting from pre-existing conditions, weakened materials, improper installation, previous damage, or conditions outside our reasonable control.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. When we make changes, the updated version will be posted on this page along with the new Last Updated date.

10. Questions?

If you have questions about our services or these Terms & Conditions, we’re happy to help.

HNV Carpet Cleaning Co.
1620 Asheville Hwy, 2nd Floor
Hendersonville, NC 28791
Phone: (828) 555-0147
Email: carpetcleaninghendersonville@gmail.com